Clients may request to discontinue participation in an Innerwell Care Program. The requests must be approved by an Innerwell team member before a client becomes eligible for a refund. We are not able to accept returns for prescription medication, or for clients who do not follow the protocol for care with Innerwell. If you choose to cancel your program, you may be eligible for a full or partial refund according to the Innerwell guidelines. All cancellation and refund requests should be sent to firstname.lastname@example.org.