Once you choose a plan and pay, you will gain instant access to the Innerwell Portal where you can begin Patient Onboarding, which is a series of questions about your physical and mental health history. This process usually takes about 20 minutes, and once complete you are able to browse the list of Innerwell Clinicians, choose who you'd like to work with, and schedule your first appointment.
Most patients will be able to schedule their first appointment within 3-5 business days, depending on clinician availability. During this appointment, your Psychiatric Clinician will work with you to understand if ketamine treatment is safe and appropriate for you.
If you are accepted into an Innerwell Care Plan, you will be sent your first two ketamine doses. This can take between 2-5 business days to arrive, depending on where you are located within the United States.