How can I pause my treatment?

Patients should first talk to their psychiatric clinician about the decision to pause treatment. You can reach your clinician via your patient portal.

After discussing with the clinician, you can contact Member Support at care@helloinnerwell.com or via your patient portal and let us know about the decision to pause treatment.

Please note that:

• Patients can take a break from treatment for up to 30 days. When you're ready to start treatment again, you can contact us and continue care from where you left off.
• If you require a break from treatment for more than 30 days, you may need to purchase an additional medical check-in with your psychiatric clinician to pick up where you left off.