Katelyn Jones
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Recent activity by Katelyn Jones-
What insurance plans do you accept?
For patients in Arizona, Innerwell accepts the following insurance provider: Aetna Cigna / Evernorth Behavioral Health Zelis UnitedHealthcare / Optum For patients in California, Innerwell accepts...
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Do you offer Military or First Responder discounts?
Thank you for considering Innerwell for your care. We deeply appreciate the service members, veterans, and first responders who are part of our valued community. As a gesture of gratitude, we offer...
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In which states is Innerwell available?
Wondering where Innerwell is available? We are currently treating patients residing in the following states: Arizona (AZ) California (CA)* Colorado (CO) Connecticut (CT) Florida (FL) Georgia (GA) ...
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How does starting ketamine treatment at Innerwell work?
Embarking on ketamine treatment at Innerwell is a straightforward and supportive process designed to cater to your individual needs. Here's a step-by-step guide to help you navigate the journey: ...
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When should I expect my medication?
You can expect your medication to ship within 2-3 business days from meeting with your clinician and them approving you to proceed with the program. You will receive tracking information via text a...
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How do I modify or redirect my shipment? How do I opt to have my medication delivered to a UPS Access Point/FedEx location instead of my home address?
Special delivery arrangements (e.g., to another in-state address or to a FedEx location) should be discussed and made during your appointments with your Psychiatric Clinician, who will indicate tha...
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What is the cost for individual appointments?
At Innerwell, we’re committed to transparency around pricing so you can make informed decisions about your care. Below, you’ll find a breakdown of the self-pay costs for each appointment we offer...
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What pharmacies do you work with?
If you are an Innerwell patient receiving ketamine treatment, your medication will be filled by one of the licensed 503a compounding pharmacy partners. We typically use the compounding pharmacies l...
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How do I find the tracking number for my medication shipment?
You will receive a confirmation text containing your shipment's tracking number once it has been shipped from the pharmacy.
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Will I have to continue care at Innerwell forever? How do I continue care once my program is finished?
After completion of a ketamine care program, many patients feel much better. For others, they may be starting to feel better but continued improvement and sustained remission of their condition may...