Katelyn Jones
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Activity overview
Latest activity by Katelyn Jones-
Katelyn Jones created an article,
What is the cost for individual appointments?
At Innerwell, we’re committed to transparency around pricing so you can make informed decisions about your care. Below, you’ll find a breakdown of the self-pay costs for each appointment we offer...
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Katelyn Jones created an article,
How do I get my medication if I am not in a ketamine care program?
If you are receiving traditional psychiatry (also known as our General Psychiatry) services only, your Psychiatric Clinician will request your preferred pharmacy to send your prescription to. In th...
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Katelyn Jones created an article,
Can my medication be sent to another address other than my own?
Yes, your medication can be sent to another address, as long as the other address is within the same state. If you anticipate traveling to another state throughout your treatment program, please re...
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Katelyn Jones created an article,
Which shipping carrier will deliver my medication?
Our compounding pharmacy partners use either UPS or FedEx. See below for the breakdown by pharmacy: Millers Pharmacy (Daywel) - UPS Precision Compounding Pharmacy - UPS OptioRx (Braun Pharmacare) ...
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Katelyn Jones created an article,
How do I find the tracking number for my medication shipment?
You will receive a confirmation text containing your shipment's tracking number once it has been shipped from the pharmacy.
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Katelyn Jones created an article,
When should I expect my medication?
You can expect your medication to ship within 2-3 business days from meeting with your clinician and them approving you to proceed with the program. You will receive tracking information via email ...
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Katelyn Jones created an article,
Can my medication be sent internationally?
No, we do not deliver medication internationally. However, we understand that life events may require travel. If you anticipate traveling outside of the U.S., please inform us as soon as possible. ...
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Katelyn Jones created an article,
Can my medication be sent out-of-state?
No, we do not permit medication to be sent out-of-state. While we recognize that this policy may disrupt your treatment schedule or travel plans, sending medication across state lines introduces op...
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Katelyn Jones created an article,
Can my medication be sent to a P.O. Box?
No, we do not deliver to P.O. Boxes.
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Katelyn Jones created an article,
Will I need to sign for my medication?
In order to ensure that your medication is securely delivered, we require an adult signature upon delivery. This person must be 21 years of age and present government-issued photo identification. I...