Katelyn Jones
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Recent activity by Katelyn Jones-
Which shipping carrier will deliver my medication?
Our compounding pharmacy partners use either UPS or FedEx. See below for the breakdown by pharmacy: OptioRx (Braun Pharmacare) - FedEx The Art of Medicine - UPS Please note that direct pick-ups a...
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Do you accept patients under 18 years of age?
Unfortunately, we do not currently accept patients under 18 years of age (regardless of whether they have parental consent or supervision) for any Innerwell services.If you are 18+, you may be elig...
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What are the included appointments? When should I schedule them?
Our standard Foundation and Extended Programs include the following appointments: Medical Consult (Initial Evaluation) "Meet Your Therapist" Psychotherapy Session Medical Follow-Up(s) Capstone Appo...
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What if my insurance plan is not covered?
We recognize the importance of accessible behavioral health services for all. Our ongoing efforts include expanding the list of accepted insurance providers, and broadening our coverage to include ...
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What are the Smart Dosing Windows?
Smart Dosing Windows highlight the optimal time for you to take your next dose of ketamine to facilitate neuroplasticity. The Innerwell Portal determines your Smart Dosing Windows using information...
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What is the difference between oral tablets and IV infusions?
Ketamine intravenous (IV) infusion patients typically convert to an at-home oral program because of the convenience and affordability of oral treatment. At Innerwell, we have created at-home care p...
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Do you offer Military or First Responder discounts?
Thank you for considering Innerwell for your care. We deeply appreciate the service members, veterans, and first responders who are part of our valued community. As a gesture of gratitude, we offer...
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Can I reschedule my appointment?
Certainly! You can easily reschedule your appointments directly within your Innerwell Portal. Please be aware that appointments rescheduled less than 24 hours in advance will incur a $100 late canc...
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Can my medication be sent to another address other than my own?
Yes, your medication can be sent to another address, as long as the other address is within the same state. If you anticipate traveling to another state throughout your treatment program, please re...
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What if I don’t have insurance?
We understand that not everyone has insurance coverage. At Innerwell, we offer a cash pay option to ensure that behavioral health services are accessible to everyone. Additionally, we provide the f...