Katelyn Jones
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Recent activity by Katelyn Jones-
What is an offline ketamine experience and how do I record it?
For each ketamine session, you can launch a guided, interactive experience that guides you through safety checks, goal-setting, playlist selection, and taking your medication. When you use this fea...
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What do starting doses look like at Innerwell?
We have a proprietary dosing algorithm that helps us determine patients' starting doses based on a number of factors, including bodyweight, psychiatric conditions, prior experience with ket...
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Does Innerwell accept HSA/FSA cards?
In most cases, we accept cards issued by healthcare benefit plans such as Health Saving Accounts (HSA) or Flexible Spending Accounts (FSA). If you’re unable to make a payment with these methods, pl...
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What happens if I am late to my appointment?
We understand that circumstances can change and want to do our best to accommodate your needs while also being respectful of our clinicians' time. To ensure a smooth experience for both you and our...
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Can my medication be sent out-of-state?
No, we do not permit medication to be sent out-of-state. While we recognize that this policy may disrupt your treatment schedule or travel plans, sending medication across state lines introduces op...
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How long does a ketamine trip last?
Ketamine experiences typically last for one hour, including a 10-minute period where the oral tablet is swished and subsequently spat out. Within 10 minutes of taking the tablet, the effects of ket...
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How does insurance work? What is a deductible? What is a copay? What is coinsurance?
Your health insurance is like a personalized roadmap, ensuring you have the support you need for your healthcare journey. It’s a plan (also often called “a policy”) for which you or your employer p...
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How do we determine the appropriate dose for each patient?
Our Psychiatric Clinicians tailor the dose and frequency of ketamine based on each patient's individual needs. Utilizing our proprietary dosing algorithm, our clinicians consider the patient's cond...
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What are my payment options?
At Innerwell, we believe in providing flexibility to make your mental health journey as seamless as possible. For your convenience, we offer several payment options. You can choose to pay with insu...
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To whom should I reach out if I have any additional questions or concerns?
If you have questions or concerns before starting your journey with Innerwell, the quickest way to connect with our team is by scheduling a Discovery call here. This personalized time allows us to ...