In order to ensure that your medication is securely delivered, we require an adult signature upon delivery. This person must be 21 years of age and present government-issued photo identification. If you anticipate that you will not be home, another adult (e.g., family member) may sign on your behalf. You may also opt to have your medication delivered to a UPS Access Point for pick-up. An adult signature will also be required for pick-up.
If you are a patient who is not 21 years of age yet and you are unable to obtain an adult who is 21 years of age or older to sign upon delivery or pickup, please contact Member Support at care@helloinnerwell.com.
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