About Innerwell
- Does Innerwell provide emergency care? What should I do if I'm experiencing an emergency?
- What does Innerwell offer?
- What conditions does Innerwell treat?
- In which states is Innerwell available?
- Do you accept patients under 18 years of age?
- What pharmacies do you work with?
Innerwell Clinicians
Ketamine Treatment
- Is ketamine legal?
- What are the benefits of ketamine?
- What form of ketamine administration does Innerwell offer?
- What is the difference between oral tablets and IV infusions?
- What does ketamine feel like?
- How long does a ketamine trip last?
Ketamine Care Programs
- How do I select the ketamine care program that's right for me?
- How does starting ketamine treatment at Innerwell work?
- How quickly will my treatment begin after payment?
- What are the included appointments? When should I schedule them?
- What do starting doses look like at Innerwell?
- How do we determine the appropriate dose for each patient?
Innerwell Portal & Digital Tools
Account & Program Changes
Appointments
Shipping Your Medication
- When should I expect my medication?
- Will I need to sign for my medication?
- How do I find the tracking number for my medication shipment?
- Which shipping carrier will deliver my medication?
- Can my medication be sent to another address other than my own?
- Can my medication be sent out-of-state?
Self-Pay (Billing & Payments)
- How do refunds work if I’m Self-Pay?
- What is the cost for individual appointments?
- What is the cost of Innerwell's ketamine programs?
- Do you accept insurance for treatment?
- Are there any financial assistance programs or sliding scale fees for patients?
- Do you offer Military or First Responder discounts?
Insurance (Eligibility, Verification, Billing, Payments)
- How do refunds work if I’m paying with insurance?
- What insurance plans do you accept?
- Do you accept Medicaid or Medicare?
- Do you accept Affordable Care Act (ACA/Obamacare/Exchange) plans?
- What if my insurance plan is not covered?
- What if I don’t have insurance?